1. www.tidefordorganics.com (the “Website”) is owned and operated by Tideford Organic Foods Limited, a company registered in England and Wales with registered number 3279974 whose registered office is at 5, The Alpha Centre, Babbage Road, Totnes, TQ9 5JA.
2. The terms “we”, “our” and “us” when used in this Privacy Policy means Tideford Organic Foods Limited (“Tideford Organics”). The terms “you” and “your” when used in this Privacy Policy means you as a user of the Website.
3. Please read our Privacy Policy carefully to understand our views and practices regarding your personal data. This explains what information we gather and helps us ensure that you understand and consent to our uses of such information. Tideford Organics is committed to safeguarding and respecting your privacy in compliance with the Data Protection Act 1998, and the EU General Data Protection Regulations (GDPR) effective 25th May 2018.
4. We occasionally modify our Privacy Policy and will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Please check our Privacy Policy frequently to ensure that you are aware of any changes.
5. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
6. Please note that the Website may from time to time contain links to and from other websites. If you follow a link to any of these websites please note that we are not responsible for the privacy practices or the content of such websites and the information practices of those websites are not covered by this Privacy Policy. Please check the individual privacy policy of any website that you visit before you submit any personal data to them.
7. Tideford Organics collects the following information about you when you use this Website:
a. information that you provide. We may collect personal information (for example your name and email address) when you register for our newsletter;
b. information collected by us as you use the Website;
c. information transmitted by your computer when you use the Website. This may include your IP address, browser data and information we receive from cookies (please see section 13 below)
8. We may use this information in the following ways (together the “Purposes”):
a. to provide more appropriate services to you as a user of the Website, including enhancing your user experience;
b. to provide you with newsletters and other information about features of the Website which we think may be of interest to you and for related marketing purposes, but only if you have provided your direct consent for this;
c. to ensure that content from the Website is presented in the most effective manner for you and your computer;
d. to notify you about changes to our products and/or the Website;
e. to help diagnose problems with our server and to administer the Website.
9. By using the Website and submitting information, you consent to the collection and use of your personal information by us as described in section 1 above.
10. We may disclose your personal information to third parties in the following circumstances only:
a. to service providers who manage aspects of our operations (for example third parties who provide technical services to the Website) in connection with the Purposes;
b. if Tideford Organics or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
c. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms and Conditions and other agreements.
11. You will only receive marketing communications from us if you have directly consented to this when you provided your contact details to us (or if you have otherwise submitted your consent to us for these purposes).
12. You have the right to ask us not to use your personal data for marketing purposes. You can request that you stop receiving information from us or change your preferences at any time by emailing info@tidefordorganics.com.
13. We may collect information about your computer including your IP address, operating system and browser type for system administration and to report
aggregated information. This is statistical data about your browsing actions and patterns and does not identify you individually.
14. ‘Cookies’ are small pieces of information that are stored by your browser on your computer’s hard drive.
15. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you login to our Website and we only use first party cookies that keep track of the pages you have been to on our Website and to tell us whether you have visited the Website previously in order to deliver a better service.
16. Most web browsers automatically accept cookies, but you can usually change your browser and refuse to accept cookies by ticking the appropriate options in your browser. However, if you choose not to accept cookies you may be unable to access certain parts of our Website.
17. All information you provide to us is stored on secure servers.
18. The dynamics of the internet may mean that information is sent electronically to servers outside of the country where you originally entered the information. In addition, that information may be used, stored and processed outside the country where you entered that information for example to the United States of America. While there is a risk that countries to which information is transferred will not be subject to an information protection regime as rigorous as that of the UK, we will always take steps to ensure that your information is treated securely and adequately protected in accordance with this Privacy Policy.
19. Your data may also be processed by staff that work for us or for one of our suppliers and may be situated outside the country where you entered that information. Such staff may be engaged in, among other things, the provision of our service(s) to you and the provision of support services.
20. By submitting your personal data, you agree to the transfer, storing or processing described in this Privacy Policy. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
21. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we receive your information, we use strict procedures and security features to try and prevent unauthorised access. Agents or contractors who in the course of providing services to Tideford Organics have access to information which you give to us are required to keep that information secure and confidential and are not permitted to use it for any purpose other than to carry out the services which they are performing for Tideford Organics.
22. You have a right to amend or delete or gain access to any information that we hold on you by emailing info@tidefordorganics.com. For information requests, we will endeavour to send you the information (as held by us) within 30 days but may at our discretion charge a fee of £10 to meet our costs.
23. If have any questions, comment or requests regarding our Privacy Policy please email info@tidefordorganics.com.